Refund and Returns Policy

Return and exchange within 3 days of the customer receiving the order
Our refund and returns policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 3 days after delivery
Refunds

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {[email protected]}.
Shipping returns
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The customer must pay the value of “30 AED” in the case of return and exchange, he must pay the value of the returned and new shipping

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Need help?
Contact us at {[email protected]} for questions related to refunds and returns.